Shipping Policy

For all orders on the Liberland Marketplace we WILL contact you via the email address provided during checkout to confirm the order and update you on the shipping method.  Most orders will ship within 3 business days.

  • Shipping from Vietnam - Items shipped from Vietnam will ship DHL, UPS or other available international shipping method.
  • Shipping from USA - Items shipped from the USA will ship UPS or Fed Ex.  

Refund Policy

  • Refund Policy on Art Pieces - We do not offer refunds on hand painted art work.
  • Refund Policy on most other stuff - If it is discovered that there are defects in material or workmanship of any of our products, we offer replacement or refunds on orders received within 14 days.  Restrictions apply.  Contact us at SALES@PRIMAL23INDUSTRIAl.COM for any problems, questions or concerns.

Cancellation / Return / Exchange Policy

  • Should you decide to cancel an order after placing an order, please notify us as soon as possible at SALES@PRIMAL23INDUSTRIAL.COM - Depending on the item and the time of day the order is placed, we can sometimes ship the same day and even within an hour or two.  There are many factors that affect when an order is shipped after an order is received so should you decide to cancel an order after an order is placed, please notify us as soon as possible.
  • After we ship an item, the order is considered "Processed and Shipped" and the next step would be to Return the item after receipt.
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