Equipment for Chess Club


Thank you for your support in enhancing our chess journey!

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Dear team members,

Exciting news ahead! We are thrilled to announce that we are in the planning phase of enhancing our chess experience. In order to elevate the quality of our team’s gameplay, we are looking to invest in new and high-quality chess equipment.

We all know how proper equipment can enhance our performance and create an inspiring environment for play. From new chess clocks to elegant chess sets, this equipment will not only improve our game but also add a touch of prestige to our tournaments and training sessions.

To achieve this goal, we invite you to consider contributing towards the purchase of new chess equipment. Every donation will contribute to achieving our objectives and enhancing the chess culture within our team.

Thank you for your support and enthusiasm in creating a better chess experience for our team.

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Shipping Policy

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days after payment confirmation.

2. Shipping Methods:

  • We offer standard and expedited shipping options. The choice is yours at checkout.

3. Shipping Destinations:

  • Currently, we ship to addresses within Liberland and select international destinations. Please check the shipping options available for your location during the checkout process.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping method chosen. The exact shipping charges will be displayed at checkout before you complete your purchase.

5. International Customs and Duties:

  • For international orders, please note that customs duties and taxes may be applicable upon arrival in your country. These charges are the responsibility of the customer.

6. Shipping Notifications:

  • Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the delivery status of your purchase.

7. Delivery Time:

  • Delivery times vary based on your location and the shipping method selected. Standard shipping generally takes [insert estimated time], while expedited shipping delivers within [insert estimated time]. Please note that these are estimated delivery times and may vary.

8. Order Tracking:

  • You can track your order using the provided tracking number on our website or through the shipping carrier's online tracking system.

9. Shipping Partners:

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.

10. Missing or Damaged Items:

  • In the rare event that your order arrives with missing or damaged items, please contact our customer support team within [insert number] days of receiving your order. We will promptly assist you in resolving the issue.

11. Contact Information:

  • If you have any questions or concerns regarding your order's shipping, feel free to contact our customer support team at [insert email] or [insert phone number].

Thank you for shopping with the Liberland Chess Federation Store. We appreciate your support!

Refund Policy

1. Eligibility for Refunds:

  • We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, you may be eligible for a refund under the following conditions:
    • The item is defective or damaged upon arrival.
    • You received the wrong item.
    • You are dissatisfied with the product quality.

2. Refund Request Process:

  • To initiate a refund, please contact our customer support team within [insert number] days of receiving your order. Provide your order number, a clear description of the issue, and photographic evidence if applicable.

3. Return Authorization:

  • Our customer support team will guide you through the return authorization process if a return is necessary. Please do not return items without prior authorization.

4. Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service for returns.

5. Refund Processing Time:

  • Once we receive the returned item, our team will inspect it and notify you of the status of your refund. Refunds are processed within [insert number] business days and will be credited to the original payment method.

6. Non-Refundable Items:

  • Certain items are non-refundable, including digital downloads or services. These will be clearly indicated at the time of purchase.

7. Late or Missing Refunds:

  • If you haven't received a refund within the specified processing time, please check with your bank or credit card company. If the issue persists, contact our customer support team for assistance.

8. Contact Information:

  • For any questions or concerns related to refunds, please contact our customer support team at [insert email] or [insert phone number].

9. Changes to Refund Policy:

  • The Liberland Chess Federation Store reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for shopping with us at the Liberland Chess Federation Store. Your satisfaction is our priority.

Cancellation / Return / Exchange Policy

1. Order Cancellation:

  • You may cancel your order within [insert number] hours of placing it. Contact our customer support team with your order number for assistance. Once an order has been processed for shipping, it cannot be canceled.

2. Return Eligibility:

  • We accept returns for eligible items within [insert number] days of receiving your order. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

3. Return Process:

  • To initiate a return, please contact our customer support team to receive return authorization. Clearly state the reason for the return and provide your order number. Once authorized, you will be guided on the return process.

4. Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service for returns.

5. Exchange Policy:

  • If you received a defective or damaged item, we offer exchanges for the same product. Contact our customer support team to arrange for an exchange. If the item is out of stock, a refund or store credit will be offered.

6. Non-Returnable Items:

  • Certain items, such as personalized or custom-made products, are non-returnable unless they are defective or damaged upon arrival.

7. Refund Processing Time:

  • Once we receive the returned item, our team will inspect it and notify you of the status of your refund or exchange. Refunds are processed within [insert number] business days and will be credited to the original payment method.

8. Contact Information:

  • For any questions or concerns related to cancellations, returns, or exchanges, please contact our customer support team at [insert email] or [insert phone number].

9. Changes to Policy:

  • The Liberland Chess Federation Store reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing the Liberland Chess Federation Store. We appreciate your understanding and cooperation with our cancellation, return, and exchange policy.

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